SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of SphereMart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://spheremart.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I am reordering. It is thin. The size is correct for the abnormality.
Thank you for safe and fast delivery.
Lightweight stretchy jeans, very thin, wear in summer or warm spring/autumn. My 75 kg fit well, it’s fine in the waistband, I pressed size 33 a little, although they stretch. At a height of 178 cm you need to sew a little along the length. The price was good. I recommend purchasing.
They arrived perfectly, they are thin, so they are comfortable. This is the second order I have placed for the good price I found, they are very worth it.
I liked it quite a bit, although the fabric is very thin, it's very good because for the warm day, don't calm down too much. I liked it. I recommended it and the size fits me well. I'm 1.79 tall and weigh 80k. I ordered size 38.
SUPER.THANK YOU.
They’re a little loose. I didn’t understand the size chart was bigger than the sizes, so pay attention if you buy.
Size ok, very pleasant fabric, light but solid, real pleasure to wear Several orders for the whole family and never disappointed, large size but not too much. I am satisfied with my purchase
It's very thin. For summer. It's a bit spandex material so I don't feel like it's tight. I bought it to wear as a work outfit in the summer. It's very thin. For summer. It's a bit spandex material so I don't feel like it's tight. I bought it to wear as a work outfit in the summer.
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I haven't used it yet, but it arrived safely through bundled shipping~ It's not very thick, so it's better to wear it in spring and fall.
good product I hope it will last me. Thank you seller for the product you sold me and I appreciate it for this.
I am satisfied with all fast shipping products. I am satisfied with all fast shipping products. I am satisfied with all fast shipping products. I am satisfied with all fast shipping products. I am satisfied with all fast shipping products. I am satisfied with all fast shipping products. I am satisfied with all fast shipping products. I am satisfied with all fast shipping products. I am satisfied with all fast shipping products. I am satisfied with all fast shipping products. I am satisfied with all fast shipping products.
I fell out and bought a new pair of pants, but they fit perfectly, so I like them haha.
I ordered a work outfit without much expectation after reading the reviews, but I think it shouldn't be ignored because it's made in China. The quality is very good at this price. It's not even a low price, but the delivery is fast and everyone likes it. I will buy it again.
Fast delivery and good quality at cheap price The length seems a little short, but I am satisfied.
Received with great satisfaction and thank for the quick delivery. Really appreciated
It's for thin summer. Rather, good.
Excellent price, regular quality, the fabric is very thin but comfortable, it could even be used as pajamas.
Good price
The cost is good^^I'm going to buy it again...
Great jeans for your money. Summer. Seed straight, not tight. The material stretches. The length of 178 cm is perfectly suitable. Totally satisfied.
Wow~~ These are summer pants.
Very good pants, the fabric is thin, however, they feel high quality and comfortable when used because they are lightweight.
I know it's the same thing I ordered last time, but it was different. But to wear it for a price. Next time you have to look and order. The product quality is good. I have a fan. It's a little rough, so I painted the candles and it opens gently.