SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of SphereMart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://spheremart.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Fashionable cut. Good quality sewing. Color as in the pictures. But! Made of thin material. Black is a little better than blue version.. Size of 34, weight only 440g!!! Standard jeans of this size should be approx 600g..
Good. The elasticity is also good.
fast delivery, 3 weeks by Ukrposhta, light, comfortable, stretch, adequate quality for this price, satisfied...
The product arrived on time as described, the packaging is intact, the product is undamaged, not yet checked.
The pants look okay but they are too short. Neither size 31 nor 32 is too short for a person with a height of 183cm. For comparison, what should be the length of the pants for a person who is 183cm tall in the photo (those black ones)?
Thanks. Fast delivery and good quality. The correct size (see size chart). Thin and soft for summer. I already ordered 3 pieces in different colors
I have already ordered about 10 sets... The price is reasonable, and the colors are good... I am wearing it as spring and summer clothes... I bought it because people around me asked me to... The size is true to size or slightly large, making it very comfortable to wear... Most importantly, it is a strong point in terms of cost-effectiveness.
1a top thank you. Very good quality. This jeans fits perfectly. Very nice and wonderful looking. Thank you.
I will wear it well.
Excellent trousers, I'm already ordering my fifth pair. For my height 184 cm and weight 104 kg, I ordered size 38. This seller's sizes match the table. Stretch fabric, stretches a little. Fits well on the figure, not tight. Very comfortable for warm autumn and spring. In strong heat 30. ° and above will be discomfort
very good pants, the fabric is a little thin but the size matches so it can be recommended for future buyers
ᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳᅳ
These jeans had to be returned due to not fitting but this is no reflection of seller or manufacturer. Jeans look nice and ate as advertised.
Order received, fast delivery, somewhere around two weeks. They stretch great. I took a smaller size - the belt is tight (I have 83 cm), but the skin on the leg is exactly the same, even according to the length, it is not necessary to cut (height 170 cm). The material is very thin, it will be good for the summer.
Very expensive I am willing to purchase more
Very nice. Better than expected great fit. 510 175 got a size 33. The fabric is very thin. Sprint summer jeans
It arrives very quickly, of good quality: lightweight fabric, it doesn't weigh, but it fits well. The price is worth it
These are genuine sizes and very thin jeans. Please note. These are regular sizes and very thin jeans. Please note. These are regular sizes and very thin jeans. Please note. These are regular sizes and very thin jeans. Please refer to it.
Classic genre. Not busy. For the summer. Very shiny, comfortable. If you cut, there will be shorts. You can take the size менше. Thank you.
I received it well. As soon as I came, I tried it on and it fits well. It would be nice to go out easily in the summer. It's thin, my pockets are deep, and there's a bit of a container, so I'm not spandex, so I'm sitting and standing up, but I can't do anything. Anyone who has muscles or lives on their thighs move to spandex. The price is good ^^
They are pretty, they are not very good in mixing, but they fit well in the body, they are pretty and cheap.
I have an end to spring and summer, they are absolutely perfect, fit perfectly. Thank you very much to the seller
Yet to try it on .looks ok
the product arrived on time as described, packaging complete, product intact, not yet checked.
Ordered on March 15, received on March 27. Height 182, weight 83 fit well. The fabric is thin, but there is nothing to regret for such a price.