SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of SphereMart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://spheremart.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Arrived fast and well packed, see photo. Pricewise attractive, i do like color and form. Many thanks!
After purchasing Sky Blue, I was satisfied and repurchased it. Good for women
These pair of jeans are super soft, lightweight and very comfortable, however they're not true to size and that is the only reason i gave it for stars. My suggestion to anyone interested in purchasing those pair of jeans is to go at least two sizes up.
Excellent product and delivery was very fast. I was satisfied. Very good. Very good. Very good indeed.
Good, good,
Very good pants, I highly recommend them. I liked that the fabric is stretchy and fits perfectly.
The black jeans is very soft and comfortable to touch and also soft to the skin. Fits very well
It is a soft jean and the size adjusts to the weight.
The quality is good, their flexibility makes them comfortable, perhaps the only drawback with these pants is that they fade very quickly from the first wash.
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Thin denim fabric, looks good for work or daily use, or even a casual outing. Ideal for hot zones Need to try them to see how long they last. The shipment arrived quickly and in good condition to Mexico.
It's thin, so it's good to wear in late spring, summer, and early fall. It has spandex, so it's very comfortable and the quality is good. 173cm 70kg size 32 fits very well.
The pants are nice, I hope they fit because my legs are thick, thanks to the seller and AliExpress.
The shipment has arrived incredibly quickly. Very well packaged. The jeans are very thin. Ideal for summer. The quality is not superior, but for the price it has and for it to last a season, it is more than enough. Thank you very much and greetings 👋🏻
The jeans are thin, for summer. The color is as ordered. Paid on May 14, received the package on the 25th. The jeans arrived in a package. The fabric is pleasant to the body, elastic. The size fits. The waistband is a bit narrow, but I have a big belly, not small pants.
Spandex stretches well. There were no other sizes available, so I bought one size larger, but it's a bit big. I'm 180cm/78kg. Please buy your regular size. The spandex stretches well. There were no other sizes available, so I bought one size larger, but it's a bit big. I'm 180cm/78kg. Please buy your regular size. The spandex stretches well. There were no other sizes available, so I bought one size larger, but it's a bit big. I'm 180cm/78kg. Please buy your regular size.
I made a good purchase at a low price. I hope you have a great experience.
Thanks for fast delivery. I'm very satisfied with this item. Thanks for fast delivery. I'm very satisfied with this item.
The windowpane is thin and cool, but the leg length is a bit short. Buy 1-2 inches larger than your Korean size.
I received it well, thank you. Thank you for sending me the good pants. The price is cheap, the quality is good, it feels nice to wear, and I think I will wear it a lot. I will have a cool and enjoyable summer this time.
Summer jeans, well-made but size 34 is a bit short and tight for me who is 1.78m tall and weighs 83kg, I need to return it for a larger size.
Satisfied with price, quality, and delivery
For this price, unbeatable jeans pants, good quality, beautiful color, unfortunately they don't fit, too small at the waist. Thank you for the fast delivery! !
Thanks for the fast delivery. I'm very satisfied with this item. I bought it at a good price. I am satisfied. The delivery is fast, which is good. Thank you.
Nice thin material, a bit too short, strange stitching in the pockets, uneven color. Despite the defects, the promotional price is 34.79 PLN.