We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
beautiful toy! good quality, as it should be)
Very beautiful 🤗 🤗
I expected it to be bigger but nice quality price arrived in Italy in 10 days.
Carinooooooooooo 🥰 My daughter will adore it. 🤩
very cute and soft! the same as in the photo and arrived quickly 🤲🏻 🤲🏻
pretty and sweet
It's good and cute little bunny.. it was delivered after 9 days. Thank you seller
It arrived late but it arrived
It's exactly like the photo! copy paste. I am satisfied and the delivery was extremely fast, I received it in just 10 days.
Cute bought them for easter gift baskets
No words, it's super cute. I have a bigger one, but I loved my small carrot.
Smaller then i expected but very cute and soft
I loved it, it arrived super well and quickly, I would order it again.
It's very nice with the photo that I like
Very soft and cute, as shown in the photo
everything is great, it looks cool.
Cute
It arrived within the indicated time, it is the size indicated, it is soft, the closure works super well, it does not get stuck and the plush is very soft and nice, it is as described, I would buy again.
Omg!!!!! I looove this toy so much! Thank you for faster delivery and great quality! My son sleeps with this bunny every night! 😍 😍 😍 😍 😍 😍 😍 😍 😍
Great item slightly smaller than stated but still cute for easter hampers fast delivery great communication
To cute my daughter will love it. Thank you so much 😊
They arrived in about 7 days, they look good for the price.
It's great! Fast shipping. Well packaged and as shown in the photo, it is soft to touch. Recommended.
Very cute! I love it sm! ❤️
The child really liked the toy. Does not have an unpleasant smell