Note:Product size 20cmx10cmx7cm
There might be slightly color difference due to different light and monitor effect.
Note:Product size 20cmx10cmx7cm
There might be slightly color difference due to different light and monitor effect.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I just received it, it arrived before the date, good size approximately 21cm, very cute and economical, here in Chile it's hard to find and the ones available are very expensive, but I bought them here for $2,560 (Chilean pesos), my daughter is going to be happy.
How beautiful they are, I recommend them. They are very pretty and exceeded my expectations.
Great product
Really nice product and fast shipping
Good
very beautiful
Very beautiful and good quality, I actually ordered more.
Okay, these plush are cool. I've ordered twice from here. And they always make the plush look like the pics. Recommend.
very good product
The order arrived quickly, the toy is good
Good quality. I ordered the same from a different supplier and was a dissapointment, i ordered this one and its not half bad
very good quality
I am a big fan of sprunki and this character is one of my favorites. Would reccommend.
Perfect quality and price recommend this seller and items 😉
very cute excellent quality I have bought several.
Ok
Very good quality product, a 10 :-) Recommended seller. Very fast shipping and very well packaged.
The springs arrived two weeks after they were ordered. The toys are as stated. Everything is great, with seams, quality, sizes. The children are happy! Thank you!
The material and the stuffed animal are very nice.
My daughter was happy. They are very well made
normal
Great! !
Great
Well done and good quality
Beautiful as expected with quality.