We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very good product, highly recommended.
Love them, size is ok
Beautiful and very fast shipping.
THE BEST CROOCS, if you are a size 38 or 39 European style, get size 39 to 40 because it will fit you perfectly. If you are the size they tell you, get yours. This was a gift for my brunette friend, and honestly, I bought them for her because it's something she would love to have. I know she will have loved them and takes them to the gym and enjoys them. Sincerely, one of the best birthday gifts. Thank you very much and perfect.
cute. It was a little big. But cute.
everything is ok, the size fits
They are practically identical to the original, just at a lower price. They are a gift but I recommend ordering one size larger than the normal size since if they come a little small, I thought I had ordered the correct size but the truth is, the sizing is very confusing when choosing. They are very good, I'm happy with this purchase. Still, they have a quite strong smell but nothing out of the ordinary. For the price, they are great.
Very pretty and comfortable
Very good quality also arrived with a ticket
I ordered these shoes and I am very satisfied, they look very much like the originals, I am happy.
Exactly as described just has a bad smell
😂 😂 🤔 🤔 🤔 🤔 🤔 😂 🤔 🤔 😂 🤔 🤔 😂 🤔 🤔 😂 🤔 🤔 😂 🤔 🤔 🤔 🤔 🤔 🤔 🤔 😂 🤔 🤔 🤔 🤔 🤔 🤔 🤔 😂 🤔 😂 🤔 🤔 😂 🤔 🤔 😂 🤔 🤔 🤔 🤔 🤔 🤔 🤔 🤔 😂 🤔
Perfect, it doesn't even look like a replica, it arrived in Brazil in 10 days.
Very good quality and very good finish.
Unbelievable, just super horny. Really comfortable and very fresh 😮 💨 Shipping also very fast. Package and item not damaged.
Very good, identical to the original
Its cute
Montia love
very cool man McQueen.
Very good
She looks very original, but the size is small. It fits my size exactly but is tight. I recommend getting a size larger than your size. Delivery is very fast.
Excellent quality product, fast delivery, highly recommended.
square
Item same as in the description
They arrived within a week and it showed that they would be in 2/3 perfect condition for a gift.