We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
very good, they look strange in the photo but in person very nice
They arrived in Chile in 12 days. The spectacular design, quality and price are excellent. It has the Crocs name on the back and underneath. The size was exact.
They are very pretty but a bit small. It arrived very quickly.
Perfect fit, doesn't sag at the feet and very beautiful.
Perfect
Nice, fit perfectly
Fast shipping! Faster than Thought! Shoes are a 10/10! Would recommend you to others! !
The size is quite tight but I took a 44 which is my shoe size and they fit tight, half a size or one more would be better I think, but
Super good quality, and very comfortable. Very fast shipping.
Cool Treter honestly
I ordered McQueen flip-flops from AliExpress, mainly guided by the attractive price and positive reviews. The shipment arrived in about 2 weeks, which I consider quite fast for purchases from China. The product was well-packaged, and the flip-flops themselves look really good at first glance – aesthetically pleasing, solidly made, with a pleasant fabric to touch. The sole is soft but sufficiently thick to comfortably walk on various surfaces – both indoors and outdoors. As for the size, I followed the seller's chart and they fit perfectly. They are light and comfortable, do not rub, and do not slip. They work well as everyday shoes for summer. The only more serious drawback that lowers the rating by one star is the logo. Unfortunately, this is not the correct logo of the Alexander McQueen brand. The letters are slightly different, the spacing does not match, and the whole thing looks like a poor-quality imitation. For someone who knows the original. At first glance, it looks like an original.
I recommend it, it's super comfortable. Before buying, I looked at the reviews and they advised me to take a larger size, which I did, but they are still too big. I guess it depends.
It's crazy, I advise you to take a size larger than your usual size because it's crazy that it got stolen from the first week. May God suffice me and be my advocate on the matter.
Perfect, correct size. Now we'll see its durability.
This is the second one I buy, and this one didn't come with a tag or the Crocs bag. Different from the first. Strong smell of plastic, glue.
They are great and very comfortable.
Perfect
very beautiful and of good quality.
They arrived somewhat bent due to the journey, but I hope they will gradually take their shape. For the rest, very good. Very fast shipping
Very beautiful and high quality!!! I recommend! !
Yea cool
It was a little dented, so i asked for a refund. Bought a new one and waiting to arrive. Hope this time comes in a good condition
It was alright i mean it's the crocs came in a bag kinda slow shipping but it's worth it i guess....
Perfect
Hello, out of the 3 items ordered, I only received one pair.